Privacy Policy
To avoid misunderstandings and to provide you with a 100% safe and secure shopping experience, we want you to familiarize yourself with our Privacy and Cookie Policy:
Protect your privacy
At twelve store, we are 100% committed to protecting the privacy and security of our customers and website visitors. We fully understand and respect the importance of privacy. We protect your data as we protect our own data. We will always keep your data safe and secure. We will only use your data to enhance your experience.
You decide what and how you hear from us. We protect your privacy and rights by using the European Commission’s Standard Data Protection Clauses.
If you have any questions about how we protect your privacy, please contact us by email: 8852740@gmail.com
- What personal information is collected?
1). your name and contact details
2). your date of birth information
3). your gender information
4). your payment information
5). A record of your contact with us
6). Your purchase history and saved items
7). Information about your phone or laptop
8). Your IP address and location data
9). Information in your account linked to us
10). Your responses to surveys, contests and promotions
- How do we use your information?
We use this information:
1). Deliver your purchases to you
2). Send you service information and our new products and services, such as order updates, via text message, email, text message or our app
3). Prevent and detect fraud against you or Purplepuppetcat
4). Provide product recommendations
5). make sure we give you what you want
6). Accept payment and refund
7). To perform our contract with you
8). Provide customer service and support
9). Improve our website and set default options for you
10). To enable you to simply log in to our website
11). To make it easier for you to use www.purplepuppetcat.com
We also use your information for purposes such as testing our IT systems, research, data analysis, improving our website and applications, and developing new products and services. We also share this information with third parties. We want you to have a pleasant shopping experience, and while it is necessary for us to collect certain personal information, we respect and protect your privacy rights as set forth in this Privacy Policy.
You are not required to provide us with any such personal information, but if you do not, you may not be able to purchase from this site and you are unlikely to have the best overall customer experience from us. But it’s your choice – and we respect that.
- Regarding marketing information:
If you say we can, we will send you marketing communications via email, text message, keep you up to date with our latest news and help you view and find our products. You can stop receiving marketing communications from us at any time.
You can do this:
1). through your account settings
2). By clicking the “unsubscribe” link in any email
3). By contacting our Customer Service Team
Once this has been done, we will update your profile to ensure that you do not receive further marketing communications. Please note that due to Purplepuppetcat’s complex network of many interconnected services, it may take several days for all of our systems to update, so you may receive messages from us while we process your request.
Stopping marketing messages does not stop service communications (such as order updates or where you express interest in Purplepuppetcat’s activities).
- Regarding retention of your information:
We will retain your information for as long as you have your account, or as long as we are able to serve you, or (if you have any contact with our customer service team), as long as it is necessary to provide support-related reports and trend analysis.
We may also retain some of your information as necessary or necessary to satisfy legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, even after you close your account or when it is no longer needed to serve you.
- Regarding your rights:
You have many rights related to your personal information:
1). The right to know how your personal information is used
2). The right to access the personal information we hold about you
3). The right to request correction of inaccurate personal information we hold about you (although you can do most of this through My Account)
4). The right to ask us to delete your data or stop processing or collecting it in certain circumstances
5). The right to stop direct marketing messages (which you can do through My Account) and to withdraw consent to other consent-based processing at any time
6). The right to request that we transfer or port your data elements to you or other service providers
7). The right to lodge a complaint with your data protection supervisory authority – in the UK, the Information Commissioner’s Office
- About cookies:
We use cookies when you visit our website. There are four main types of cookies – here’s how and why we use them.
1). Website functionality cookies – These cookies allow you to browse the website and use our features such as ‘add to bag’ and ‘save for later’.
2). Website analytics cookies – These cookies allow us to measure and analyse how our customers use the website in order to improve its functionality and your shopping experience.
3). Customer preference cookies – these cookies remember your preferences (such as your language or location) when you browse or shop on Purplepuppetcat, so we can make your shopping experience as seamless as possible and more personal to you change.
4). Targeting or advertising cookies – these cookies are used to deliver advertisements that are relevant to you. They also limit the number of times you see an ad and help us measure the effectiveness of our marketing campaigns.
Please note that deleting or disabling future cookies may affect your user experience and you may not be able to use some features of our website.
By using our website, you agree to us placing these types of cookies on your device and accessing them when you visit the website in the future.